How to Best Manage Your Commercial Property’s Maintenance
Regardless if the commercial property is a resort, motel, hotel, or apartment building, it is really challenging and daunting managing a commercial property. Equipping yourself with the right knowledge, skills and attitude to be a good commercial property maintenance manager make you realize that the task is actually enjoyable as long as you update yourself with the latest technologies and innovative solutions. Whenever you do your research, you must know not only the old issues but also the emerging issues that commercial property owners are dealing with.
Set a time for regular inspections and walkthroughs because a problem usually starts as a minor issue and it gets worse when there you need a major repair or replacement. For instance, a door might have problems closing properly because of loose hinges, so it is best to replace the hinges to prevent future problems like entirely damaging the door, and for a long-lasting and functioning door. Hire the services of a professional plumbing Toronto company to help you with your leaking water pipes to help prevent water damage and subsequent pipe issues. When hiring a plumber, it is important to take into consideration the plumber’s credentials, reputation, years of experience, communication skills, and service fee. You have to inspect your air conditioning units for squeaking or any strange sounds, strange odors, insufficient cooling, or sudden spike in your energy bills indicating that you need to repair or replace your AC. The air filter, condenser, and other external components can be inspected but you need a professional AC technician to inspect the internal system of your AC. Invest in energy saving air conditioners like inverters or those with high Energy Star ratings to save on electricity bills and for long lasting AC.
Never ignore your customers because as a business owner or property maintenance manager, you should ensure that all concerns and complaints are addressed in a timely manner. Set a dedicated staff or team to handle customer queries and complaints so everything is also documented and resolved as soon as possible. Any minor issue must be addressed before the problems gets out of hand, you have to address it immediately without waiting for a week or month do resolve it. When it comes to commercial property maintenance management, you have to be keen, attentive, patient, customer-oriented, and prompt. A commercial property should always be clean, well-maintained, and organized because this is the reputation of your company. Never underestimate or disregard the complaints about a specific facility or amenity in your commercial property, address them promptly instead. Treat your commercial property properly because a well-maintained commercial property is next to a successful business, so make it happen.